We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.
This accessibility statement applies to https://www.killhope.org.uk and http://killhopemuseum.durham.gov.uk.
This website is run by Durham County Council.
How accessible the site is
We know some parts of this website aren’t fully accessible.
There are known issues with the:
- HTML: the underlying code used to create the website
- CSS: used to describe how HTML is shown on the pages
- JavaScript: a development language used to program some areas of the site
- 3rd party functionality: areas of the site which are developed by external 3rd party companies
What to do if you have problems or queries
If you have any accessibility problems or feedback, please email us at webadmin@durham.gov.uk.
If you need to contact us about any other issues, please use our contact us page.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Durham County Council is committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
Non-compliance with the accessibility regulations
Museum collection catalogue
This is a system which is due to be replaced within the next year as part of the improvement programme. The fully accessible replacement system is due to be launched by December 2021.
- links: these do not have underlining making it hard for colour-blind users to see them, failing success criterion 1.4.1
- background colours: some text / background colours do not have enough contrast, failing success criterion 1.4.3
- page titles: pages titles are not unique, failing success criterion 2.4.2
- outline / border style: the stylesheet makes it difficult to see the dotted link focus outline, failing success criterion 2.4.7
- page language: this is not declared, failing success criterion 3.1.1
- buttons: there is an empty button element with no accessible name, failing success criterion 4.1.2
- forms: some form controls have blank labels or titles, which fails success criterion 4.1.2
- elements: some elements do not contain text or an img with an alt attribute, failing success criteria 2.4.4, 2.4.9 and 4.1.2
Content that’s not within the scope of the accessibility regulations
- content that’s under someone else’s control that we haven’t paid for or developed ourselves:
- social media buttons
- Trip Advisor button
Preparation of this statement
This statement was prepared in July 2020. It was last reviewed on 14 November 2021.
We re-assess the code, design and content of a website, application or system for accessibility whenever it undergoes a major modification. We do this internally using a combination of automated and manual checking.
Main site page content is manually checked every time it is updated.
