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Lead Mining Museum

Home / Accessibility statement

Accessibility statement

We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.

This accessibility statement applies to https://www.killhope.org.uk.

This website is run by Durham County Council.

Feedback and contact information

If you have any accessibility problems or feedback, please email us at webadmin@durham.gov.uk.

If you need to contact us about any other issues, please use our contact us page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

Content that’s not within the scope of the accessibility regulations

  • content that’s under someone else’s control that we haven’t paid for or developed ourselves:
    • social media buttons
    • Trip Advisor button

Preparation of this statement

This statement was prepared in July 2020. It was last reviewed on 25 April 2022.

We re-assess the code, design and content of a website, application or system for accessibility whenever it undergoes a major modification. We do this internally using a combination of automated and manual checking.

Main site page content is manually checked every time it is updated.

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The North of England Lead Mining Museum, Near Cowshill, Upper Weardale, County Durham, DL13 1AR (A689) | 01388 537 505 | info@killhope.org.uk |
Copyright © 2023 Killhope Lead Mining Museum